These terms and conditions include (a) the general terms of use applicable to your use of the Zonizer platform technologies; and (b) specific provisions related to Value Added Tax (VAT) conducted in the Kingdom of Saudi Arabia (attached in Annex 1). Please read these terms and conditions carefully. They include information about your rights, obligations, and other important information regarding your use of Zonizer platform technologies.
General Terms of Use
1. Contractual Relationship
These terms and use, including the general terms of use and the VAT terms in Annex 1 (collectively referred to as the "Terms"), govern your access or use of the applications, websites, content, products, and services ("Services") provided by Zonizer platform, a service owned by Derwaza Information Technology Company, established in the Kingdom of Saudi Arabia with its headquarters located in Jeddah.
Please read these terms carefully before accessing or using the services.
Your access to and use of the services constitutes your agreement to be bound by these terms, which establishes a contractual relationship between you and Zonizer platform. If you do not agree to these terms, you may not access or use the services. These terms expressly supersede any prior agreements or arrangements with you. Zonizer platform may terminate these terms or any services provided to you immediately, or generally cease offering or deny access to the services or any part thereof, at any time and for any reason.
Some supplemental terms may apply to certain services, such as policies for a particular event, activity, or promotion, and such supplemental terms will be disclosed to you in connection with the applicable services. Supplemental terms are in addition to the terms for purposes of the applicable services and shall be deemed a part of the terms for the purposes of the applicable services. Supplemental terms shall prevail over these terms in the event of a conflict with respect to the applicable services.
The platform may amend the terms related to the services from time to time. Amendments will be effective upon Zonizer platform’s posting of such updated terms on this website or the amended policies or supplemental terms on the applicable service. Your continued access or use of the services after such posting constitutes your consent to be bound by the terms, as amended.
We collect and use personal data in connection with the services as provided in Zonizer’s privacy policy. Zonizer may provide any necessary information (including your contact information) to claims processors or insurers if there is a complaint, dispute, or conflict, which may include an incident involving you and a third-party service provider (including a driver on the transportation network) where such information or data is necessary to resolve the complaint, dispute, or conflict.
2. Services
The services constitute a technology platform that enables users of Zonizer’s mobile applications or websites (each, an "Application") to arrange and schedule crowd management and event services under an agreement with Zonizer platform. The services are provided for your personal, non-commercial use unless otherwise agreed in a separate written agreement with Zonizer platform. You acknowledge that Zonizer platform does not provide any other services and that such personal, non-commercial use services are provided by independent third-party providers who are not employed by Zonizer platform.
License
Subject to your compliance with these terms, Zonizer platform grants you a limited, non-exclusive, non-sublicensable, non-transferable, revocable license to: (1) access and use the applications on your personal device solely in connection with your use of the services; and (2) access and use any content, information, and related materials that may be made available through the services, in each case solely for your personal, non-commercial use. Zonizer platform and its licensors reserve any rights not expressly granted herein.
Restrictions
You may not: (1) remove any copyright, trademark, or other proprietary notices from any part of the services; (2) duplicate, modify, prepare derivative works based upon, distribute, license, lease, sell, resell, transfer, publicly display, publicly perform, transmit, stream, broadcast, or otherwise exploit the services except as expressly permitted by Zonizer platform; (3) decompile, reverse engineer, or disassemble the services except as may be permitted by applicable law; (4) link to, integrate, or frame any portion of the services; (5) cause or launch any programs or scripts for the purpose of scraping, indexing, surveying, or otherwise data mining any portion of the services or unduly burdening or hindering the operation and/or functionality of any aspect of the services; or (6) attempt to gain unauthorized access to or impair any aspect of the services or its related systems or networks.
Third-Party/Outsource Services and Content
The services may be provided or accessed in conjunction with third-party services and content (including advertising) that are not under the control of the Zonizer platform. You acknowledge that different terms of use and privacy policies may apply to your use of third-party services and content. Zonizer does not endorse third-party services and content and shall not be held responsible in any way for the products or services of third-party providers. Furthermore, Apple Inc., Google Inc., Microsoft Corporation, or their respective international subsidiaries and affiliates shall be third-party beneficiaries to this contract if you access the services using applications developed for Apple iOS, Android, or Microsoft Windows mobile devices, respectively. These third-party beneficiaries are not parties to this contract and are not responsible for the provision or support of the services in any manner. Your access to the services using these devices is subject to terms set forth in the applicable third-party beneficiary’s terms of service.
Ownership
The services and all rights therein are and shall remain the property of Derwaza Information Technology Company or its licensors. These terms and your use of the services do not grant you any rights: (1) in or related to the services except for the limited license granted above; or (2) to use or reference in any manner Derwaza’s company names, logos, product and service names, trademarks, or service marks, or those of its licensors.
3. Your Use of the Services
User Accounts
To use most aspects of the services, you must register for and maintain an active personal user services account (“Account”). You must be at least 18 years old or the age of legal majority in your jurisdiction (if different than 18) to obtain an account. Account registration requires you to submit to Zonizer certain personal information, such as your name, ID number, mobile phone number, and email, as well as at least one valid payment method (either a credit card or an accepted payment method). You agree to maintain accurate, complete, and up-to-date information in your account. Your failure to maintain accurate, complete, and up-to-date account information, including having an invalid or expired payment method on file, may result in your inability to access or use the services or Zonizer’s termination of these terms with you. You are responsible for all activity that occurs under your account, and you agree to maintain the security and secrecy of your account username and password at all times. You may only possess one account unless otherwise permitted by Zonizer in writing.
User Requirements and Conduct
The service is not available for use by persons under 18 years old. You may not authorize third parties to use your account, and you may not assign or transfer your account to any other person or entity. You agree to comply with all applicable laws when using the services, and you may only use the services for lawful purposes (e.g., no transport or transfer of unlawful or hazardous materials). You may not use the services to cause nuisance, annoyance, inconvenience, or property damage to any other party. In certain instances, you may be asked to provide proof of identity to access or use the services, and you agree that you may be denied access to or use of the services if you refuse to provide proof of identity.
Text Messaging
By creating an account, you agree that the services may send you informational text (SMS) messages as part of the normal business operation of your use of the services.
User-Provided Content
Zonizer may, in its sole discretion, permit you from time to time to submit, upload, publish, or otherwise make available to Zonizer through the services textual, audio, and/or visual content and information, including commentary and feedback related to the services, support requests, and submissions for competitions and promotions (“User Content”). Any User Content you provide remains your property. However, by providing User Content to Zonizer, you grant Zonizer a worldwide, perpetual, irrevocable, transferrable, royalty-free license, with the right to sublicense, to use, copy, modify, create derivative works of, distribute, publicly display, publicly perform, and otherwise exploit in any manner such User Content in all formats and distribution channels now known or hereafter devised (including in connection with the services and Zonizer’s business and on third-party sites and services), without further notice to or consent from you and without the requirement of payment to you or any other person or entity.
You represent and ensure that: (1) you either are the sole and exclusive owner of all User Content or you have all rights, licenses, consents, and releases necessary to grant Zonizer the license to the User Content as set forth above; and (2) neither the User Content, nor your submission, uploading, publishing, or otherwise making available of such User Content, nor Zonizer’s use of the User Content as permitted herein will infringe, misappropriate, or violate a third party’s intellectual property or proprietary rights, or rights of publicity or privacy, or result in the violation of any applicable law or regulation. You agree not to provide User Content that is defamatory, libelous, hateful, violent, obscene, pornographic, unlawful, or otherwise offensive, as determined by Zonizer in its sole discretion, whether or not such material may be protected by law. Zonizer may, but shall not be obligated to, review, monitor, or remove User Content at Zonizer’s sole discretion, at any time and for any reason, without notice to you.
Network and Device Access
You are responsible for obtaining the necessary data access to use the services. Your mobile network's data and messaging rates and fees may apply if you access or use the services from a wireless-enabled device, and you are responsible for such rates and fees. You are responsible for acquiring and updating compatible hardware or devices necessary to access and use the services and applications and any updates thereto. Zonizer does not guarantee that the services, or any portion thereof, will function on any particular hardware or devices. Additionally, the services may be subject to malfunctions and delays inherent in the use of the Internet and electronic communications.
4. Payment
Using the application requires a mobile device and wireless mobile data service, which you must obtain from a mobile network operator, and may require Internet access. You are responsible for obtaining and paying for these services, and Zonizer will not be liable for any costs or fees incurred by any user or through your use of the application, including, but not limited to, carrier fees, SMS fees, MMS fees, or other multimedia messaging fees, or any electronic payment service provider fees.
By using the Zonizer application, you agree to receive electronic communications from the Zonizer platform, including, but not limited to, SMS, MMS, text or multimedia messages, emails, and data transmissions to your mobile device, such as payment or receipt notifications in the case of refunds. These communications from Zonizer may include, but are not limited to, administrative messages, service announcements, diagnostic data reports, and updates to the application itself. You also agree to the transmission of data from Zonizer, to and from your mobile device, including automatic updates to your mobile device.
5. Intellectual Property Rights
When you access, browse, or use any of Zonizer's services, you accept the terms and conditions outlined below and any additional terms and conditions of use specified on any sub-site. The materials on all applications, websites, and services provided by Zonizer are protected. You are not permitted to transfer or download any material from these services, applications, and websites. Please note that when you access any sub-site that can be reached through this homepage or any other page, such sub-site may have its own terms and conditions of use. A legally binding Non-Disclosure Agreement (NDA) between you and Zonizer will replace these terms and conditions of use to the extent that your use of Zonizer's secure portals falls within the scope of such an NDA.
6. Disclaimer; Limitation of Liability; Indemnity
Disclaimer
The services are provided "as is" and "as available." Zonizer disclaims all representations and warranties, express, implied, or statutory, not expressly set out in these terms, including the implied warranties of merchantability, fitness for a particular purpose, and non-infringement. Additionally, Zonizer makes no representation, warranty, or guarantee regarding the reliability, timeliness, quality, suitability, or availability of the services or any services or goods requested through the use of the services, or that the services will be uninterrupted or error-free. Zonizer does not guarantee the quality, suitability, safety, or ability of third-party service providers. You agree that the entire risk arising out of your use of the services or any services or goods requested in connection therewith remains solely with you, to the maximum extent permitted under applicable law.
Limitation of Responsibility
Zonizer will not be responsible for indirect, incidental, special, exemplary, punitive, or consequential damages, including lost profits, lost data, personal injury, or property damage related to or arising out of any use of the services, even if Zonizer has been advised of the possibility of such damages. Zonizer will not be liable or responsible for any damages, liability, or losses arising from: (1) your use of or reliance on the services or your inability to access or use the services; or (2) any transaction or relationship between you and any third-party service provider, even if Zonizer has been advised of the possibility of such damages. Zonizer will not be liable for delay or failure in performance resulting from causes beyond Zonizer's reasonable control.
Indemnity
You agree to indemnify and hold harmless Zonizer and its officers, directors, employees, and agents from any and all claims, demands, losses, liabilities, and expenses (including attorneys' fees) arising out of or in connection with: (1) your use of the services or services or goods obtained through your use of the services; (2) your breach or violation of any of these terms; (3) Zonizer's use of your user content; or (4) your violation of the rights of any third party, including third-party service providers.